Last updated: Wednesday 1 September 2021
In line with current Victorian Government announcements, our facilities remain closed. This includes all of our services, lessons and programs.
All memberships, scheduled programs, and booked services will remain suspended during this time. You will be issued with a credit on your account for the duration of the lockdown. No action is required on your end.
We will continue to provide updates as more information is available around reopen.
Contact tracing at our centre
Our centre is using the Victorian Government Contact Tracing System.
Please ensure you are ready when you visit to scan the QR Code on site and complete minor details to record your visit.
For more information relating to the Victorian Government Contact Tracing application, please visit the Service Victoria website.
Our centre will comply with any physical distancing or venue density requirements as outlined by the Victorian Government.
All spaces within the centre have been measured and density limits per space will be displayed and imposed.
In some areas, staff and visitors may be counted as they enter and exit spaces.
Signage and instructions
At our centre, you will see signage and instructions on how everyone can be COVID-safe. Hygiene and density signage will be displayed throughout the facility to help everyone with physical distancing requirements.
Training for staff
All staff have completed the Department of Health COVID-safe training, as well as additional training provided by YMCA Victoria to ensure they are equipped with the knowledge to keep you safe. We have also provided additional training for specific roles to ensure all programs operate safely with venue density requirements in place.
Venue density requirements
In line with current requirements Venue Density limits based off the applicable Government Guidelines of either 1 person to 2m² or 4m² will apply to the Centre. This Density limit will be applied to the Centre as a whole, as well as all individual spaces within the Centre. All spaces within the centre have been measured and density limit per space will be displayed and imposed. In some areas staff and visitors may be counted as they enter and exit spaces.
Please remember that we must all play our part in helping stop the spread of COVID-19. If a visitor does not follow our COVID-safe practices, including Venue Density requirements, they may politely be asked to leave the facility by a staff member.
Increased hygiene and cleaning
You will notice that hand sanitiser is available throughout the centre with the expectation that everyone (staff and visitors) regularly sanitises their hands.
The entire centre is cleaned regularly and in line with current requirements high touch points, such as doors, toilets and gym equipment, will be cleaned at minimum twice a day.
Staff will also be wiping down gym equipment regularly and antibacterial wipes will be available for visitors to use before and after using equipment.
Process for a confirmed case
Our staff have been trained to ensure that if there is a confirmed case at the centre, they have the tools and resources they need to close down safely. All visitors must sign in using the QR code, which allows us to contact trace those people who were at the centre. There will also be a contamination clean prior to reopening.
Please do not visit the centre if you are experiencing any of the following symptoms: fever, cough, tiredness, cold, sore throat, runny nose, shortness of breath or headache. If you are experiencing any of these symptoms, please seek medical attention and be checked for COVID-19 at one of the testing stations across the state.